Effective date: March 06, 2022
Returns and Refunds
For returns by mail, please make sure to enter all of your information, including your e-mail address. It can take up to 30 days to process the return when you return by mail and credit your account. Customer is responsible for return shipping costs. Product must be returned to receive a refund. Once product is received a refund will be issued.
Shipping Fees are not refundable.
Orders placed in error, ie: wrong product ordered, are to be returned by trackable mail at customers expense.
Happy Bears Edibles will exchange defective product for it’s identical replacement, OR product of equal value.
Please allow up to 7 business days to process your exchange, once your exchange has shipped you will automatically receive an email confirmation, along with a tracking number.
Orders can be cancelled within 24 hours of purchase.
Order cancellations may be subject to a 3% cancellation fee.
HAPPYBEARS.ca will not honour any refund request due to non-deliveries as a result to an incomplete and/or incorrect address.
30-Day Money Back Guarantee
We reserve the right to verify all claims received and reserve the right to deny claims that are not made in good faith, and tamper with the claims process.
Note that we required customer to ship the remaining, unused, product back to us for inspection in order to be eligible for the 30 day guarantee. Tossing the product in the garbage, will void the guarantee.
Products must be returned to the following address:
HBE Can Inc
2967 Dundas St. W. #290D
Toronto, ON, M6P1Z2