Frequently Asked Questions

General Info

 

 

 

How do I order?

ORDERING IS AS EASY AS 1, 2, 3!

We know the ordering process can get tedious at times but we promise it’s easy with us. We made it easy for everyone to order their CBD products and get it delivered to their destination as quickly as possible.

We offer fast delivery and discreet packaging to any destination in Canada. In addition, Free Shipping is available for all orders over $49.99 or you will be charged a $8 flat rate fee.

Step 1: Place Your Order

Placing your order is SUPER easy! Fill up the cart, fill in your information, checkout and voila! Once the order has been placed, you’ll receive a confirmation email from CBDMagic acknowledging the order. Please check your junk/spam folder if you do not receive a confirmation email.

Step 2: Make Your Payment

Credit Card

Visa or MasterCard

The quickest method of payment – simply enter in your credit card information with the correct billing address. Once the card has been authorized, you will receive an email notification with the order and shipping details.

Step 3: Check Your Mail

We know waiting for your order to arrive is the least enjoyable aspect to online shopping. We take a lot of pride in ensuring your order gets processed and shipped out immediately.

As soon the order status changes to complete, you order is packaged into one neat, discreet parcel and shipped out. Once the shipping process has begun, you’ll receive another confirmation email with all of the relevant Canada Post tracking information.

Package arrived? Please leave a few product reviews on our website, they really help!

 

What are you payment methods?

We accept Visa, Visa Debit, MasterCard and MasterCard Debit.

 

Are you licensed?

We have our full hemp license by Health Canada. We are still waiting for our additional certifications to arrive.

 

Do you have a store front?

No, we do not have a storefront. We are strictly an online retailer at this time.

 

Who do you ship with?

Our primary courier is Canada Post, however, we also use Purolator, UPS  and FedEx as our secondary courier when needed.

FREE Shipping is available on all orders!

 

Do you ship outside of Canada?

We do not ship CBD outside of Canada at this time.

 

How do I cancel an order?

For immediate assistance, please use the Live Chat.

If you were unable to reach out to a representative, please contact support@happybears.ca for further assistance.

 

All about CBD

What is CBD?

Cannabidiol (CBD) is a naturally occurring compound found in cannabis. Today the therapeutic properties of CBD are being tested and confirmed by scientists and doctors around the world. A safe, non-addictive substance, CBD is one of more than a hundred “phytocannabinoids,” which are unique to cannabis and endow the plant with its robust therapeutic profile.

 

CBD is closely related to another important medicinally active phytocannabinoid: tetrahydrocannabinol (THC), the compound that causes the high that cannabis is famous for. These are the two components of cannabis that have been most studied by scientists.

 

What is Full-Spectrum CBD?

Full-Spectrum CBD contains all the vital cannabinoids that are naturally occurring in the cannabis plant. These cannabinoids work synergistically to create the “Entourage Effect”, which helps increase the healing power of the cannabinoids by working together.

Most Full Spectrum extracts contain the following cannabinoids: CBD, CBDV, CBN, THCV and less than 0.3% THC.

What is Broad-Spectrum CBD?

Broad Spectrum CBD Oil possesses almost identical cannabinoids and attributes like its brother “Full Spectrum”. However, what makes it slightly different is that it doesn’t contain any THC content.

What is CBD Isolate?

CBD isolate is a crystalline powder made up of pure CBD. It is extracted using ethanol which has been around for centuries for herbal remedies. It does not contain any THC content and will not cause any intoxication or feelings of being high. Our team source our CBD in Canada and ensures all products are third-party lab tested for quality & safety.

How is your CBD Extracted?

We use our own proprietary 3 stage CO2 extraction process to obtain our CBD isolate.

Are your products organic?

Yes, the majority of our CBD products are organic.

 

Can I take CBD with other medication?

Please consult with your physician regarding the use of CBD with any other prescription medications.

Do I need to consult a physician before using CBD?

We always recommend consulting with your physician if you’re planning to use any CBD products.

 

Is CBD safe for my pets?

CBD is 100% safe & pet-friendly.

Are all your products THC-Free?

All of our products contain zero THC except our Full Spectrum, and Delta products.

How many times can I use CBD throughout the day?

You can take CBD once or multiple times throughout the day. However, some people also take it on an as-needed based on their personal preference.

 

How long does CBD stay in your system?

CBD typically stays in your system for 2 to 5 days, but that range doesn’t apply to everyone since all health situations are unique due to biological differences.

 

What is the shelf life of CBD products?

The following is the estimated shelf life of all CBD products if you adhere to proper storage methods:

CBD Oil Tinctures and oils (store in cool & dry place) – 1-2 years
CBD Salves (room temperature) – 1-2 years
CBD Capsules (store in cool & dry place) – 6-12 months
CBD Gummies (must be refrigerated) – 6-12 months

 

Does CBD make you high?

No, CBD is non-psychoactive, therefore it will not make you “high”.

 

What are the side effects?

There are no known major side effects of using CBD. However, due to improper usage, you may experience some minor side effects of using CBD such as fatigue & drowsiness.

 

Can I travel with CBD?

We do not recommend traveling with any CBD product, not until CBD is legal worldwide.

Can I overdose on CBD?

No, CBD is non-toxic and non-lethal. One cannot overdose from too much CBD consumption.